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About the Webinar

AI adoption is accelerating, but many organisations are struggling to move beyond isolated pilots and disconnected agent deployments. As agents multiply across departments, challenges around governance, security, visibility, and cost become harder to manage.
In this session, Salesforce experts will explore how MuleSoft Agent Fabric acts as the orchestration layer for the agentic enterprise. Discover how AI Gateway provides a central control plane for governing AI assets, how Agent Broker intelligently routes complex tasks across multiple agents, and how MCP helps connect enterprise APIs to modern autonomous agents.
Walk away with practical insights on how to scale AI responsibly, reduce duplication, improve governance, and build a high-performing agent ecosystem that drives real business outcomes.
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What to Expect

Gain practical insights into how to build lasting customer loyalty with agentic experiences.
Here's a glimpse of what's in store:

Move from Digital to Agentic Transformation

Understand what it takes to evolve from traditional digital transformation initiatives to an agent-driven enterprise model.

Reduce Cost Through Agent Discovery and Reuse

Learn how centralising agent discovery and management helps eliminate duplication, improve efficiency, and maximise AI investments.

Orchestrate Complex Workflows with Agent Broker

See how Agent Broker uses intelligent reasoning to coordinate tasks across multiple agents, systems, and services.

Govern AI from a Single Control Plane

Explore how AI Gateway enables centralised governance, security, monitoring, and compliance across LLMs, agents, and MCP-enabled services.

Who Should Attend

  • Marketing Leaders and CMOs: Build stronger customer loyalty and long-term brand value.
  • Customer Experience Leaders: Design seamless, connected journeys across touchpoints.
  • Digital and Engagement Leaders: Drive real-time, personalised customer interactions.
  • Data and Transformation Leaders: Enable AI-driven engagement and loyalty strategies.
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Event details

Scaling the Agentic Enterprise with MuleSoft Agent Fabric

18th June 2026
11:00 AM - 12:00 PM IST
Dar Es Salaam, Tanzania

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